Comcast doesn't work on our computer. I call them up. They say:
"Unplug the power to your modem."
"I already did that."
"Do it anyways. Do you use a router?"
"Yes."
"Here at Comcast we strongly discourage that you use a router. Plug the internet directly into a desktop."
How am I supposed to use my wireless connection on my laptop?
There is no answer. There never will be from a company who believes that their customers shouldn't use a router.
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